Frank Energie

Headline price is published before sign-up: Yes

Joulo's Frank Energie page: Frank customers never pay more than a 10% service fee. source ↗

No extra costs on top of the headline price: Yes

Joulo art. 5.13 (7 October 2026): every cost of retrieving charging-session data falls under the service fee, including a fee a manufacturer or operator asks for it. Art. 5.4 passes verification on only to businesses and VvEs; private customers fall outside that article. source ↗

Any extra costs are shown next to the price: Yes

No extra costs for private customers. The Frank Energie page on joulo.nl/energie/frank-energie states a 10% service fee, with no reservation. source ↗

Full terms are public, no account needed: Yes

The full terms of Joulo, with whom Frank Energie customers sign the ERE contract, are public. source ↗

Term and notice period are clearly stated: Yes

Joulo art. 10: agreement per calendar year, five-year mandate. Cancel any time free of charge, by default on 31 December, or by immediate termination at the latest one month after receipt (10.3). source ↗

No one-sided price changes without a right to cancel: Yes

Joulo terms art. 11.2 (since 26 September 2026): free cancellation before any adverse change takes effect, including a partner tariff; the old terms stay until the end date. source ↗

No tacit renewal into a new fixed term: Yes

Joulo art. 10.3: when cancelling you can, also in the first year, choose an immediate termination free of charge. The agreement and the mandate then end at the latest one month later. Without that choice the cancellation takes effect at year-end (10.2). Switching to another provider still only works from 1 January, because the NEa allows one booking service provider per EAN per calendar year (art. 10.6), so after an immediate termination nobody can book the rest of that year's kWh for that EAN. source ↗

Public privacy policy: Yes

Joulo's privacy policy covers charging-session data and NEa registration. source ↗

A concrete payout moment is stated: Yes

Frank's news article and Joulo art. 5.5: payout per quarter. source ↗

Paid automatically, no claim or threshold: Yes

Paid via Joulo quarterly to your IBAN: you get a message that your amount is ready, with no approval step, claim or threshold (Joulo knowledge base and blog, since 6 October 2026). source ↗

No holdback or reserve on payouts: Yes

No reserve; only kWh awaiting verification or NEa acceptance move to the next quarter (Joulo art. 5.5). source ↗

Cancel without a fee, at most one month’s notice: Yes

Joulo art. 10.3: cancel free of charge at any time, with no penalty. By default at the end of the calendar year, or, if you choose immediate termination, at the latest one month after receipt. source ↗

EREs already earned are still paid after leaving: Yes

Joulo art. 10.3 and 10.5: charging sessions up to the end date are still booked and paid out net. On a year-end cancellation that is all kWh of that year; on an immediate termination only kWh measured up to the end date. source ↗

Legal entity and KvK number on the website: Yes

Frank Energie B.V., KvK 77767799, on the About page. source ↗

Address and direct contact (phone or email) published: Yes

Tommaso Albinonistraat 7, Amsterdam, with an email address and phone number. source ↗

Itself on the NEa list of registration providers: Via partner

Frank Energie itself is not on the NEa list (7 August 2026); it works via Joulo B.V., which is. source ↗

Every link (or registered parent) active since 2023 or earlier: No

Frank Energie B.V. was registered on 1 April 2020. The contract, mandate and payouts run via Joulo B.V., which states it was founded on 30 March 2026. The age follows Joulo and becomes no. source ↗

Every link is part of a larger group or has documented funding: No

Joulo B.V. has no parent and no investors. APC’s investment belongs to Frank Energie. For this chain the backing check becomes no. source ↗